[ad_1] Although the workforce is more scattered than ever due to hybrid offices, there is one thing that can bring your internal comms team together: email newsletters. Okay, your first thought might be, “don’t we already get enough emails as is?” While this is a...
[ad_1] No business wants to operate in the dark. However, without a complete understanding of the customer experience, poor customer sentiment and agent behaviours can go unnoticed. Supervisors do their best to evaluate agent performance, but manually reviewing every...
[ad_1] In the age of permanent white water, communications leaders are relied upon to provide steady navigation. Just as a ship’s captain needs a clear view of the horizon to identify the path forward and avoid hidden dangers, so too heads of communications require...
[ad_1] There’s a great deal of discussion on trust in the workplace today – why it’s declining, how important it is, how to build it among your teams. And no wonder. For decades, leaders have often succeeded or failed largely based on their ability to establish trust....
[ad_1] Remember those long vacation drives before GPS or smartphones were a thing? Handwritten directions, a bulky road atlas in the glove box, a highlighter, and sticky notes. Traffic updates on the radio. Know-it-all copilots. Deciphering foreign road signs.Sure, we...
[ad_1] Learn how to start a digital activism campaign by following these 12 steps.Today’s guest post is by Afolasade Samabeyi, Nigerian Talk Show Host of “Exclusives with Afolasade.”A digital activism campaign consists of strong knowledge of the topic that you want to...
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